IT Support Engineer

Multiple Opportunities Available: We are currently hiring for the following support functions.

• Helpdesk Support
• Onsite IT Support
• Roaming IT Support

Successful candidates will be considered for the most suitable role based on their experience, technical skills and business requirements.

Helpdesk Support:

• Provide remote technical support via phone, email, or remote access tools.
• Troubleshoot hardware, software, and network-related issues.
• Manage support tickets and escalate complex incidents where necessary.

Onsite IT Support:

• Provide onsite technical support for end-user devices and IT equipment.
• Perform installations, configurations, and troubleshooting.
• Maintain IT assets and support day-to-day IT operations.

Roaming IT Support:

• Travel to different locations to provide onsite technical support.
• Perform hardware deployments, installations, and IT relocation activities.
• Support project rollouts and scheduled maintenance works.

Common Responsibilities:

• Diagnose and resolve hardware, software, operating system, and basic network issues.
• Install, configure, and maintain desktops, laptops, printers, and other IT devices.
• Administer user accounts, including Active Directory and Microsoft 365.
• Maintain accurate documentation, asset records, and service reports.
• Escalate issues to senior engineers where appropriate.
• Deliver professional and timely customer support.

To Apply:

Interested candidates who wish to apply for this position are invited to click "Apply Now" and indicate "ATTN: JOSL" in their application.

Alternatively, you may submit your updated resume directly to [email protected].

We regret that only shortlisted candidates will be notified.

Joseph Low (R2089920)
Talent First Pte. Ltd.
EA License No.: 26C3535

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