Logo-of-REOLINK-TECHNOLOGY-PTE.-LTD.-hiring-for-jobs-in-Singapore-on-GrabJobs

IT Support Engineer [ At Least 2 Years Experiences ]

salary Salary :

$2,800 - 4,000 monthly

icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - IT Support Engineer [ At Least 2 Years Experiences ]

  • 5 Work Days, 8.30am-5.30pm / 9am-6pm
  • Current Office Near Kaki Bukit MRT, Singapore
  • Will Relocate Near Tai Seng MRT in August 2026
  • Medical & Dental Benefits Provided
  • Entitled to Yearly Bonus & Performance Bonus

Requirements:

  1. At least Diploma or Degree in IT related field
  2. Minimum 2 Years of experiences as Desktop Support Engineer / Technician, IT Support or MIS role in corporate environment.
  3. Short notice is preferable [ Less than a month ]

Job Responsibilities

End User Support & IT Operations

  • Provide Level 1 and Level 2 technical support for end users, including troubleshooting hardware, software, network, email, and system-related issues.
  • Install, configure, test, and maintain employee workstations, laptops, mobile devices, telephones, printers, projectors, access control devices, and other IT peripherals.
  • Maintain IT asset inventory, software licenses, standard desktop images, and conduct regular asset audits.

Microsoft 365 & User Lifecycle Management

  • Manage Microsoft 365 environment, including setup, configuration, administration, and ongoing maintenance.
  • Support employee onboarding and offboarding activities by coordinating with HR on account creation, access provisioning, equipment preparation, email setup, and account deactivation.
  • Manage and maintain corporate email systems, Teams, OneDrive, and other Microsoft collaboration platforms.

SharePoint, Intranet & Collaboration Platforms

  • Manage and maintain the company's SharePoint environment, corporate intranet, shared folders, and departmental collaboration sites.
  • Support business users in document management, access control, workflow configuration, and collaboration platform enhancements.
  • Ensure proper governance, permissions management, and data organization across collaboration platforms.

Network & Infrastructure Administration

  • Monitor, maintain, and troubleshoot office network infrastructure, including switches, routers, firewalls, wireless access points, VPN solutions, and server room equipment.
  • Perform regular network health checks, identify performance bottlenecks, and ensure network availability, stability, and security.

Vendor Management & IT Procurement

  • Liaise with external vendors, service providers, and telecommunications partners (e.g., Singtel) for IT infrastructure, internet connectivity, maintenance services, and project implementations.
  • Coordinate procurement, deployment, and lifecycle management of laptops, IT hardware, software licenses,

IT Projects & Office Relocation

  • Participate in IT infrastructure projects, system upgrades, and office expansion or relocation initiatives.
  • Coordinate relocation of IT equipment, network infrastructure, server room facilities, internet services, and end-user devices.

Systems Administration & Process Improvement

  • Maintain the daily operation of business systems, including email, file sharing, collaboration tools, and authentication platforms.
  • Develop, review, and maintain IT operational procedures, technical documentation, user guides, and disaster recovery plans.

WeCom Administration & Corporate Applications (Similar like WhatsApp but China Version)

  • Serve as the administrator for WeCom and other corporate communication platforms.
  • Manage user accounts, organizational structures, permissions, security settings, and platform configurations.

Stakeholder Management & Reporting

  • Work closely with HR, Finance, Operations, and business departments to understand IT requirements and deliver suitable technology solutions.
  • Monitor system performance, prepare operational reports, and provide recommendations for continuous improvement.
Original job IT Support Engineer [ At Least 2 Years Experiences ] posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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About the Company

REOLINK TECHNOLOGY PTE. LTD.

Founded in 2009, Reolink, an innovative leader in intelligent visual technology for the home, is committed to transforming home security through advanced, reliable, and user-centric solutions. At Reolink, we are dedicated to delivering innovative products and services that empower users to safeguar...

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