IT System Administrator

Responsibilities:

· Provide timely IT support to internal and external users, prioritizing tasks effectively by distinguishing between urgent and non-urgent issues.

· Plan, coordinate and oversee the installation and maintenance of internal systems of hardware, software and networks.

· Communicate with our external vendor partners to ensure that the functions and features requested suit our internal departments’ needs.

· Implement and manage security protocols, including access controls, backups and firewalls.

· Monitor, troubleshoot IT systems, including security systems and networking.

· Manage servers, email systems, CCTV, HR system and others.

· Set up user accounts and PC workstations and related applications.

· Ensure the efficiency and reliability of IT infrastructure.

· Maintain and support the Dynamics NAV ERP system and other auxiliary systems as required to support daily function.

· Maintain all IT related documentation and policies up to date.

· Perform other tasks as required.

Requirements:

· Minimum Diploma in IT, Computer Engineering, Information Systems, or a related field.

· 2–3 years of experience in IT support, systems administration, or IT project coordination.

· Strong initiative and ability to take ownership of IT projects, from planning through execution.

· Good project management skills, with experience in coordinating software upgrades, system enhancements, or vendor-led implementations.

· Good communication and interpersonal skills to collaborate across departments and with external vendors.

· General IT knowledge of hardware, software, networking, and ERP systems (no in-depth programming expertise required).

· Familiarity with ERP systems (e.g., Dynamics NAV) and other business applications is an advantage.

· Understanding of IT security protocols and best practices preferred.

Working Hours:

8am to 5.30pm (Monday to Friday)

Work Location:
5 Jalan Tepong, Singapore 619325 (Transport will be provided, pick up at Lakeside MRT)

Attractive Staff Benefits: Performance Bonus, Medical Benefits, and Staff Purchase