IT System Engineer

Join Alphline Technologies, a bespoke IT solutions company where we combine passionate creativity with technical expertise to deliver cutting-edge web, mobile, and infrastructure solutions. Our team thrives on collaboration, innovation, and building impactful products that help businesses soar.

Do you thrive on crafting innovative solutions that propel businesses forward?

At Alphline Technologies, we're a team of passionate technologists who combine creativity with expertise to deliver cutting-edge solutions by leveraging the power of web, mobile, and infrastructure technologies to empower businesses to achieve explosive results!

As an IT System Engineer, you'll be an integral part of our team that creates and maintains infrastructure solutions. You'll tackle challenging problems, design innovative architectures, and build scalable solutions utilizing virtualization and networking technologies to make a real difference.

Responsibilities:

• Provide Level 1/2 Support: Assist assigned accounts with troubleshooting and resolving application, server, and network issues.
• System Administration & Maintenance: Ensure the smooth operation of Windows XP / 7 / 10 / 11, Windows Server 2003 / 2008 / 2012 / 2016 / 2019 / 2022, and MSSQL 2005 / 2008 / 2012 / 2016 / 2019 / 2022 environments.
• Daily IT Operations: Maintain seamless continuity of daily IT functions.
• Documentation: Write and execute change requests, validation protocols, and technical documents.
• Diagram Management: Draw and update architecture, network, and other IT diagrams.

Requirements

• Degree/Diploma in IT, Computer Science, and other IT-related disciplines.
• At least 2 years of relevant skill experience.
• Good project documentation skills in English.
• MUST HAVES – To articulate and demonstrate proficiency through a portfolio of projects and involvement.

o Knowledge of Microsoft Windows Server, Active Directory, DNS, RDS, MSSQL

o Knowledge of basic LAN/WAN networking infrastructure

o Virtualization platforms such as Hyper-V and VMware

• Added advantage if the candidate possesses knowledge and proficiency in:

o Knowledge of Linux

o VBA and MSSQL programming languages

o DevOps technologies such as Terraform, Ansible, GitLab, CI/CD implementations

o Automation and IoT technologies like OPC and MQTT

o Cloud services such as AWS (preferred), GCP, and Azure

• Capable of troubleshooting and resolving technical problems with minimum supervision.
• Proficient in installing, configuring, migrating, upgrading, and maintaining servers, desktop PCs, OS, software, and peripherals.
• Able to work independently and as a team player.
• Excellent interpersonal, presentation, and communication skills in English and Mandarin.
• Fresh graduates with a positive learning attitude and the required knowledge and skills are welcome to apply.