Junior Business Analyst - KV

Position: Junior Business Analyst (Job ID: 20321)

• Raffles Place

• Hybrid work arrangement

• Basic + VB
  

Job Description:

• Provide IT operation support mainly for ETRM (Energy Trading and Risk Management) system, as well as other business applications.

• Collaborate with business users, ETRM vendors, Azure infrastructure engineers and other stakeholders to ensure the operation of supported systems.

• Work closely with internal IT teams and external partners to support projects, system enhancements, and operational initiatives.

• Prepare and maintain periodic and ad-hoc reports, including monthly service reports, security log reviews, incident reports, and operational documentation.

• Participate in IT audits and support audit-related activities, including evidence collection and compliance reviews.

• Perform Azure SQL Database administration, maintenance, monitoring, and troubleshooting.

• Coordinate with management, end users, and IT vendors to investigate and resolve technical issues in a timely manner.

• Support continuous improvement initiatives by identifying opportunities to enhance system performance, reliability, and operational processes.

• Support project team by coordinating user acceptance testing (UAT) with users and report on issues identified during UAT.
  

Job Requirements:

• Diploma or Master/Bachelor’s degree from an accredited polytechnic, university or college in Computer Science, Engineering, Information Technology or equivalent.

• Knowledge of Microsoft Azure and SQL databases is preferred.

• Familiarity with Microsoft 365 technologies such as SharePoint, Power BI, and Power Automate will be an advantage.

• Strong analytical and problem-solving skills with attention to detail.

• Good communication and stakeholder management skills.

• Responsible, proactive, and able to work independently as well as in a team environment.

• Willingness to learn new technologies and business processes.

• Candidates with no experience are welcome to apply.
  

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