Lead Architect (SAP Basis)

Role

The role is part of the APAC Product & Services team and is responsible for helping support Lumen’s Enterprise Applications - SAP business across the Asia-Pacific region.

Main Responsibilities

Reporting into the Director for Product & Services, the position will have 3 core responsibilities which include pre-sales, product management and customer management.

• Pre-sales responsibilities will involve guiding and supporting the APAC Sales and Solution Engineering teams in positioning and selling Lumen’s Enterprise Applications - SAP offerings with existing as well as new logo customers to ensure annual sales targets for the Enterprise Applications business are met.
• Product management responsibilities include partnering with the global Product Management teams on product enablement and localization, as well as providing inputs to them on APAC specific requirements.
• Customer Management responsibilities includes managing existing SAP HEC/Managed SAP customer, ensuring delivery of SAP team meets the SLA of the service deliver to existing customers, reports are promptly generated, handle escalations by customers, and financial billing of customers.

In addition, this position will also be responsible for establishing and working with our strategic partners here i.e. SAP, AWS, Microsoft Azure in Asia Pacific to strengthen our Enterprise Applications - SAP application/basis portfolio offering.

What We Look for in a Candidate

• Minimum of 10+ years of experience as a SAP Basis/Application Lead / Technical Lead / Technical Architecture with at least 3 full implementation, upgrade or migration life cycles in a SAP team.
• Strong consultative skills with the ability to define and articulate value propositions for customer solutions in support of SAP migrations/ implementations / upgrades.
• End to end pre-sales experience including SAP landscape sizing / architecture, responding to RFPs, performing C-Level client presentations and coordinating with delivery teams.
• Deep and broad technical knowledge of SAP applications including SAP S/4HANA, ERP 6.0, BW, CRM, SRM, EP, HANA, PO, BOBJ, SAP Cloud (HEC), SAP Cloud solutions etc.
• Deep knowledge of SAP HANA technology including features, capabilities and application integration.
• Prior experience interfacing with account teams, customer IT and executive management to define requirements, provide technical/application advisory as well as recommend / propose solutions.
• Hands on experience with full life cycle implementation of 3 or more SAP projects.
• Ability to lead technical/application teams or work independently to provide architectural guidance.

Preferred Qualification:

• Bachelor’s / Master’s degree in Engineering or Computer Science required from an accredited university
• Prior experience with SAP HEC standards, pricing, architecture and delivery process is preferred.
• Experience working with private or public cloud technologies especially AWS/Azure/Google Cloud is preferred.
• Data warehousing background is preferred.
• Knowledge of SAP product suite including future roadmap.
• Prior experience presenting at conferences or customer events.
• Sound knowledge of SAP Netweaver solution stack including SAP security, ABAP, Java etc.
• Experience working with SAP partner eco-systems including Service Marketplace, SCN, OpenSAP
• Knowledge of SAP LOB solutions including IBP, BPC, HCP, Ariba, Success Factors, Field Glass, Concur etc.
• Established relationships with SAP account, architecture teams in APAC.