Mid-level Application Support Engineer (L2)

• Location: Singapore
• Contract Type: 1-year contract (renewable)

Job Description

• 4–6 Years Experience
• Provide Level 2 support for Java applications
• Analyze, troubleshoot, and resolve incidents
• Support RCA and issue resolution
• Work with SQL queries for data validation and troubleshooting
• Collaborate with cross-functional teams
• Coordinate rollback activities during failed deployments
• Update configuration documentation
• Restart and monitor batch jobs

Required Skills

• Understanding of Java, JavaScript, SQL
• Strong analytical and problem-solving skills
• Experience in production support (preferred)
• Familiarity with batch processing and application monitoring

Must-Have

• Positive attitude and willingness to learn
• Strong documentation and reporting skills
• Proficiency in MS Word, Excel, PowerPoint