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Network Service Engineer

salary Salary :

$5,000 - 7,500 monthly

icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

Click to reveal the number of candidates who applied for this job.

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Job Description - Network Service Engineer

Scope of Services

The required managed services include, but are not limited to:

  • Network Operations & Monitoring
    Continuous monitoring, proactive health checks, alerting, and backup verification.
  • Incident & Problem Management
    End-to-end incident handling, root cause analysis (RCA), and timely resolution aligned with SLA commitments.
  • Infrastructure Management & Lifecycle
    Management of network devices including routers, switches, firewalls, and load balancers, as well as upgrades and lifecycle activities.
  • Security Management
    Firewall policy management, log monitoring, compliance checks (e.g., CIS benchmarks), and threat escalation.
  • Patch & Vulnerability Management
    Vulnerability scanning, patch deployment, prioritization, and compliance reporting.
  • Asset & Configuration Management
    CMDB updates, asset reconciliation, and configuration tracking.
  • Change & Release Management
    Execution of changes in accordance with ITIL processes, including risk assessment and rollback planning.
  • Capacity & Performance Management
    Monitoring, trend analysis, and capacity planning recommendations.
  • Documentation & Reporting
    Maintenance of network documentation, SOPs, and delivery of operational and monthly performance reports.

Technology Environment

The environment includes (but is not limited to):

  • Cisco (routers, switches, load balancing technologies)
  • Palo Alto firewalls
  • Check Point firewalls
  • F5 Load Balancers

Deliverables

  • Daily operational monitoring and reporting
  • Monthly service reports covering SLA performance, incidents, patch compliance, security posture, asset reconciliation, and capacity planning
Original job Network Service Engineer posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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