Operations Executive

A. Responsibilities:

1. Vessel Deployment & Scheduling

• Assist in arranging harbour craft deployment based on client orders and agent instructions.
• Coordinate sailing schedules, ensuring vessel readiness and timely reporting.
• Support Ops Manager in confirming assignments and resource allocation.

2. Cargo & Supplier Coordination

• Liaise with suppliers to confirm cargo details (e.g., number of pallets, loading times, locations).
• Ensure accurate loading arrangements, including documentation and supplier instructions.
• Monitor loading operations and verify cargo condition before departure.

3. Crew & Vessel Support

• Communicate deployment details to boatmen, including reporting times, loading locations, and delivery instructions.
• Provide operational support to crew during day-to-day assignments.
• Report any operational issues or incidents to the Operations Manager.

4. Client & Stakeholder Communication

• Relay operational updates between clients, suppliers, and internal teams.
• Assist Ops Manager in managing client expectations and job confirmations.

5. Documentation & Reporting

• Submitting documents to MPA via Digiport & ICA when necessary.
• Record vessel deployment details, cargo information, and job completion status.
• Maintain proper photo evidence and reports of cargo loaded/deliveredEnsure operational standards are closely adhered to, to MPA Regulations.
• Support compliance with company procedures and certification requirements.

6. General Operations Support

• Assist in daily operational tasks to ensure smooth execution of harbour craft services.
• Provide backup support for urgent or ad-hoc assignments as directed.

B. Qualifications & Experience

• Minimum GCE ‘O’ Level / Diploma in Maritime, Logistics, or related field (preferred but not mandatory).
• Prior experience in shipping, logistics, or vessel operations is an advantage but not required — training will be provided.
• Basic knowledge of shipping terms and port operations will be an added plus.

C. Skills & Attributes

• Strong coordination and organizational skills, with attention to detail.
• Good communication skills (spoken and written English; other local languages/dialects an advantage).
• Ability to converse in additional languages (e.g. Malay) will be an advantage when liaising with crew and suppliers.
• Ability to work in a fast-paced, time-sensitive environment.
• Responsible, meticulous about details, reliable, proactive in following up on tasks.
• Has a great attitude and does not take criticism too seriously.
• Basic computer literacy (MS Office, email, WhatsApp, Wechat for operations updates).

D. Working Conditions

• Shift-based role:
  • Day shift: 9:00 AM – 6:00 PM (office-based).
  • Night shift: 6:00 PM – 9:00 AM (WFH).
  • Shifts rotate weekly among the team.
• Willingness to be on standby for urgent operational requirements (e.g., last-minute agent orders).
• Office-based with occasional visits to jetty/wharf when required.

E. Other Requirements

• Experienced in utilising Digiport & ICA website is a plus.
• Time management ability and great Multi-tasking skills are a plus.
• Interest in developing a career in the maritime/logistics sector.
• Team player with a positive attitude and willingness to learn.