Order to Cash (O2C) Lead (SAP SD & Customer Service)

Job Description:

• Experience: 12–15 years overall, with 8+ years in SAP SD module and 3+ years in SAP CS module; minimum 2 end-to-end S/4HANA implementations as SD lead.
• Lead end-to-end O2C design on across SD, customer master, contracts, pricing, billing, and AR.
• Configure SAP Customer Service (CS) for service contracts, notifications, service orders, and resource-related billing — integrated with Plant Maintenance.
• Harmonise fragmented order types, pricing, and billing into one S/4HANA O2C template and invoicing.
• Own cross-module integration with different modules and BTP Integration Suite.
• Drive fit-to-standard workshops, playbacks, WRICEFs, and UAT for the full O2C scope.
• Manage a blended onshore/offshore team and serve as the single point of accountability to customer’s O2C business leadership.