Power Platform Engineer

Role Overview

The Power Platform Engineer will be responsible for designing, developing, and deploying low-code solutions using Microsoft Power Platform to drive process transformation, automation, and operational efficiency within corporate banking operations (e.g., payments, trade finance, lending, KYC/AML, reconciliations).

The role will leverage AI-powered capabilities (Copilot for Power Platform) to accelerate solution delivery, improve user productivity, and enable intelligent automation.

Key Responsibilities

1. Process Transformation &Automation

• Participate in workshops to identify automation opportunities in corporate banking processes
• Design and implement solutions using:
• Power Apps (Canvas & Model-driven)
• Power Automate (Cloud & Desktop flows)
• Power Virtual Agents / Copilot Studio
• Optimize workflows for:
• Straight-through processing (STP)
• Reduced manual interventions
• Improved turnaround times and SLA adherence

2. Solution Design & Development

• Develop scalable enterprise-grade applications aligned with banking architecture
• Integrate Power Platform solutions with:
• Core banking systems
• Payment systems (SWIFT, RTGS, ISO 20022)
• CRM (Dynamics 365)
• Data platforms (Azure, SQL, Dataverse)
• Design reusable components, connectors, and APIs

3. AI & Copilot Enablement

• Leverage Copilot in Power Apps and Power Automate for rapid app and flow development
• Build AI-assisted workflows, including:
• Document processing (invoices, trade documents)
• Intelligent approvals
• Natural language-driven automation
• Implement Copilot Studio (Power Virtual Agents) for conversational banking use cases:
• Operations query handling
• Customer service automation
• Ensure governance and responsible AI practices in all Copilot-enabled solutions

4. Data & Reporting

• Design data models using Dataverse
• Develop dashboards using Power BI for:
• Operational KPIs
• Exception tracking
• Process performance metrics
• Ensure data quality, consistency, and secure access

5. Governance, Security & Compliance

• Implement Power Platform CoE best practices
• Ensure solutions comply with:
• Banking regulations (KYC, AML, audit requirements)
• Data privacy standards
• Manage environments, DLP policies, and access controls
• Support audit, risk, and compliance reporting

6. Stakeholder Engagement

• Work closely with:
• Business operations teams (Payments, Trade Finance, Lending)
• Risk & Compliance teams
• IT and Architecture teams
• Conduct workshops, process discovery sessions, and user training
• Translate business requirements into technical solutions

Required Skills & Experience

Core Technical Skills

• Strong experience in:
• Power Apps (Canvas & Model-driven apps)
• Power Automate (RPA + Cloud flows)
• Dataverse
• Experience in API integrations, REST services
• Familiarity with Azure (Functions, Logic Apps, Service Bus)
• Working knowledge of Power BI

AI / Copilot Skills (Preferred)

• Hands-on experience with:
• Copilot in Power Apps / Power Automate
• Copilot Studio / Power Virtual Agents
• Ability to design prompt-driven workflows and AI-assisted automation
• Understanding of AI governance and responsible AI practices

Domain Experience

• Experience in Corporate Banking Operations, including:
• Payments processing
• Trade finance lifecycle
• Loan origination/servicing
• KYC / AML processes
• Reconciliation and exception handling

Soft Skills

• Strong analytical and problem-solving skills
• Ability to work with cross-functional teams
• Excellent communication and stakeholder management
• Ability to drive workshops and transformation initiatives

Preferred Qualifications

• Microsoft Certifications:
• PL-100 / PL-200 / PL-400 (Power Platform)
• AI Builder / Copilot-related certifications
• Experience in large-scale process transformation programs
• Exposure to banking regulatory frameworks