Presales Consultant - IP Networking, Routing and Automation

Job Family Definition:

Responsible for providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet a customer’s business needs. Creates and maintains effective customer relationships to secure customer satisfaction. Provides the deepest level of product- and technology-specific expertise available to customers from anyone in the sales organization in deal pursuit situations. Aligned to specific products or product-lines.

The Consulting Systems Engineer is also a subject matter expert in their area of specialization (i.e., Mobility, Security, Branch, etc), responsible for consulting customers on end to end technical designs to meet their business need.

These jobs focus on selling to customers, typically through work that occurs outside HPE offices.

Management Level Definition:

Contributions impact technical components of HPE products, solutions, or services regularly and sustainable. Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Provides expertise and partnership to functional and technical project teams and may participate in cross-functional initiatives. Exercises significant independent judgment to determine best method for achieving objectives. May provide team leadership and mentoring to others.

KEY RESPONSIBILITIES

• Closely liaise with the account teams in Enterprise, Service Provider and Cloud verticals in order to develop and define a set of Routing solutions applicable to the APJ market

• Develop close peer relationship with the Routing PLM team and be able to articulate key requirements for APJ to both PLM and engineering on a regular or as needed basis

• Regularly review accounts across the APJ and identify potential Routing opportunities and No Bid situations

• Drive customer executive engagement and customer relationship building via leveraging an architecture approach and positioning solutions that offer significant business value

• Ability to articulate the business value and benefits to the Customer of the various technology choices to ensure strong linkages between business objectives and proposed solutions

• Ability to think ‘outside the box’ and adapt technology to solve customer’s problems

• Develop technical architectures for the Customer and the incubation and development of new opportunities based on these architectures

• Frequent engagement with the Customer technical leaders to understand their business priorities and influence their Routing network architecture decisions to align both with their business goals and with HPE Networking’s account strategy         

• Collaborate extensively with theatre Technical Solutions Architecture (TSA) Routing team to encourage sharing of insights, experiences and documentation on customer success and failures

• Undertake demonstrations and Proof-of-Concepts (POCs) of new technologies and solutions to strategic customers with support from other teams within APJ theatre and/or WW TSA teams

• Assist account teams in responding to RFP’s and RFI’s, especially those related to new Routing technologies and solutions

• Interface constructively with the account teams and other teams such as professional services, marketing, partner organisations to deliver relevant solutions to the customer

KNOWLEDGE

• As an expert across a broad range of Routing technologies, uses professional concepts in developing resolution to critical issues and broad design matters

• Knowledge of Routing networking and other related industry markets and emerging technologies (systems that are new to the organization as well as those that are new to the industry)

• Plays a leading role internally, and in Routing networking and other related industry markets by influencing and defining specific technical or business issues

• Senior customer focused technical sales professional with intimate knowledge of Service Provider and large Enterprise business drivers and networking environments

JOB COMPLEXITY

• Works on issues that impact design/selling success or address future concepts, products or technologies

• Influences public opinion toward the business and the industry through serving as an external spokesperson for the organization

• Works closely with APJ TSA Routing team to deliver optimum solutions across the theatre

• Interfaces with the Customer technical teams to assess major business operations and translates requirements into solutions that create business value for them

• Focuses on innovative, cutting-edge technology trends

• Provides technical leadership and develops the Account Sales Engineering team to provide direction to customers in the Routing space, as well as internal staff in the development of their own capabilities in this area

• To ensure HPE Networking success, must be able to work constructively with Sales and technical leadership and their respective customer account teams which is a diverse group consisting of Sales, Systems Engineering and Services functions

• This position may involve up to 50% travel, including the opportunity for international travel a few times a year, on a short notice

 EXPERIENCE

• 8+ Years’ pre-sales experience in IP networking with a recommended 4 years’ experience in Routing, Automation and AI/ML-Ops

• Significant experience working with large-scale Service Provider and/or Enterprise customers as a senior technical advisor or consultant

• Demonstratable Service Provider network and/or Enterprise infrastructure knowledge

• The candidate should have expert-level knowledge and hands-on experience in multiple technical domains, including:

  • Experience with network provisioning and automation (Routing Director, Routing Assurance or equivalent competitive products)

  • Familiarity with network monitoring and manageability using Netconf, YANG, PCEP, REST APIs, NetFlow and telemetry

  • Practical knowledge of and hands-on experience with AI/ML-Ops and Agentic AI technologies such as MCP, A2A, RAG, LLM, SLM, etc

  • Designing and operationalizing large-scale IP/MPLS based Core/Access/Metro/Edge networks, as well as TE (Traffic Engineering), CoS (Class of Service) and IP-optical convergence architectures for Service Providers and large Enterprises

  • Overlay protocols such as MP-BGP, EVPN and tunnelling technologies such as MPLS, SR and SRv6

  • Understanding the architecture and benefits of HPE Networking ACX, MX, PTX or equivalent competitor products

• High level of competence in more than one of the following languages Go, Python, XML, YAML, Java, C, Rust, Ruby or Perl

• Experience preparing RFP/Tender response documents like compliance to the RFP, bill of materials, commercial/pricing and solution documents to drive a successful response

• A willingness to learn new solutions and product sets and then be able to incorporate them into HPE Networking’s solutions and educate the team on those solutions

• JNCIE or equivalent expert-level industry-standard certifications (Routing track) desirable 

• Engineering Degree or equivalent desirable

• Fluent in English

• This position is at the “Experienced” career stage within the HPE Networking career framework