Process Assurance Analyst

Experience: 1-2 Years
Role: Process Assurance Analyst

Responsibilities:

·         Develop and deliver process management, process definition and analysis of current processes where improvements are / can be identified and delivered for units supported, currently Service Recovery.

·         Provide risk and governance process support across GIPS units, currently Service Recovery, Change Management, & Network Engineering.

·         Provide contract management support, reviewing IT schedule for subsidiaries and oversea branches.

·         Controlling EUC across GIPS units, maintaining inventory list of EUC tools and ensuring compliance with the established process and governance.

·         Documentation and training, maintain accessible repository of process manuals and guidelines, conduct training sessions for staff to ensure the established processes are adhered to

Requirements:

Education:

·         Bachelors’ Degree in Computer Science/ Banking/Finance/ Engineering or related field.

Essential:

·         Strong attention to details, excellent analytical and reporting skills.

·         Good internal communications, written and verbal communication skills.

Key Skills:
·        Microsoft Access, Excel, and PowerPoint