Production Support Developer

Experience: 6-9 Years
Role: Production Support Developer

Responsibilities:

·         As a Level 3 Production Support Developer need to Investigate production incidents for root cause; fix defects raised in production environment and support development for CRs.

·         Update Jira, Confluence with change details.

·         Coordinate with peer developers, Platform team to get solution reviewed, code reviewed.

·         Coordinate with testing team to ensure defects are addressed on priority.

·         Participate in daily defect triage meetings, Code handover sessions and other Agile ceremonies.

·         Ensure code merged on regular basis to git.

·         Take end-to-end ownership on production defect fixing until released to production.

·         Guide and manage offshore team.

·         Interface with the development teams, business teams, Level 2 teams, Shared services teams and other teams to achieve desired results.

Requirements:

·         8-10 years of Java-J2EE experience

·         Proficiency with Java 8, Spring, Sprint Boot, Apache Camel, Spring Batch, Git, Maven, DevOps, Junit, Mockito

·         Strong hands-on experience in Micro service and Apache Camel (EIP).

·         Proficiency with SOA, REST/SOAP Web services, JSON/XML, Apache FreeMarker.

·         Good knowledge on REST Architecture constraints.

·         Hands on experience in REST API implementation, creating, maintaining and versioning API’s.

·         Design, develop, and maintain code that meets requirements, is high quality, and performs efficiently and effectively to provide a great customer experience.

·         Write production quality and thoroughly tested code.

·         A professional with extensive knowledge and experience in using the Splunk platform to analyze data, create reports, and visualize information.

·         Experience in developing with testing frameworks such as Junit, Mockito.

·         Hands on experience on shell scripts and proficiency in using Linux/bash shell.

·         Understanding of Continuous build and Integration methodologies.

·         Experience in integrating and using wide variety of open-source technologies and cloud services.

·         Go getter attitude in getting things done with minimal supervision.

·         Able to work extended hours and over weekends to support Prod releases / investigation of Incidents.

·         Respond and participate in major incident responses (24x7)

·         Experience working in a L3/L2 preferable.

·         Support SIT and UAT of code or configuration fixes.

·         •Identify and design improvements to the application (e.g. to reduce technical debt)

·         Escalate and track appropriate problems for software vendors to provide permanent fixes.

·         Experience working on TeamSite from OpenText and Adobe Enterprise Manager is a plus.

·         Prepare and test deployment plan, and seek approval for deployment from change control forum

·         Provide or contribute to reports on incidents, problems, service requests and application changes.

Key Skills:
JAVA, Spring Boot, Linux, Splunk query, Apache Camel integration framework, ObjectDesign and Modeling, DevOps    (Git, Jenkins, Maven, Artifactory, Sonar cube, etc.), IntelliJ, Oracle, Maria DB,SOA,REST/SOAP Web services, JSON/XML, Apache FreeMarker.