Program Engineer (Cybersecurity)

The Program Engineer will support the operations, maintenance, and cybersecurity of systems. The role focuses on ensuring system availability, operational efficiency, and strong cybersecurity posture while supporting ongoing programme delivery and continuous improvement initiatives.

Key Responsibilities

1. L1 Operations & Support

Provide L1 support for PMO-PSB systems, including remote and onsite troubleshooting (24/7 standby roster).

Respond to operational alerts, cybersecurity incidents, and system issues.

Support system verification testing after patches and maintenance cycles.

Co-manage centralized monitoring dashboards and alerting systems.Support change management processes using Service Management platforms.

Maintain and update Operations & Maintenance (O&M) playbooks.

Prepare and submit operational reports and updates.

2. Cybersecurity Management

Perform vulnerability management, user access reviews, and log monitoring.

Maintain and update risk registers for PMO-PSB systems.

Conduct cybersecurity awareness training tailored to stakeholders.

Support cyber preparedness exercises with internal teams and vendors.

Assist in cybersecurity reporting, audits, and documentation.

Contribute to continuous improvement of system security and resilience.

3. Programme Delivery & Operations

Support technical aspects of system design, integration, implementation, testing, and commissioning.

Ensure solutions are secure-by-design and compliant with standards and policies.

Assist in preparing and maintaining technical documentation.

Support activities related to:

Cybersecurity and privacy risks

Compliance and governance

Incident and change management

Configuration and inventory management

Provision, install, configure, harden, and administer systems and cloud infrastructure.

Collaborate with stakeholders to improve operational efficiency and delivery outcomes.

Qualifications & Requirements

Education & Experience

Diploma or Bachelor’s Degree in Computer Science, IT, Cybersecurity, or related field.Minimum 2 years of experience in IT Operations or Cybersecurity Operations.

Exposure to Software Development Lifecycle (SDLC).

Experience in IT service delivery and SLA/OLA management.

Technical Skills (Desirable)

Experience in one or more areas:

Programming: C#, Java, JavaScript (Web/Mobile)

DevOps / DevSecOps practices

Cloud platforms (AWS, Azure)

Database & storage systems

Middleware and system integration

Cybersecurity (hardening, threat & vulnerability management)

Windows/Linux administration

Networking & infrastructure

AI technologies (basic exposure)

Other SkillsStrong analytical and problem-solving abilities.

Good communication and stakeholder management skills.

Basic knowledge of project management methodologies.

Positive attitude with strong ownership and accountability.

Certifications (Preferred)

ITIL

CISSP or other cybersecurity certifications

Key Attributes

Proactive and detail-oriented

Strong collaboration mindset

Continuous learner, adaptable to new technologies

Focused on operational excellence and cybersecurity best practices