SAP Technical Specialist

Job Responsibilities:
1. SAP Business One Application Support

• Provide day-to-day support for SAP Business One users across all departments.

• Troubleshoot and resolve SAP B1 issues related to sales, purchasing, inventory, production, finance, and service modules.

• Monitor system performance and ensure business transactions are processed accurately and efficiently.

• Investigate and resolve system errors, data inconsistencies, and user-reported issues.

• Manage support tickets and ensure timely resolution of incidents and service requests.

2. SAP Business One Development and Customization

• Develop and maintain SAP B1 add-ons, customizations, and enhancements based on business requirements.

• Create and modify SAP B1 queries, formatted searches, user-defined fields (UDFs), user-defined tables (UDTs), and user-defined objects (UDOs).

• Develop reports using Crystal Reports and SAP B1reporting tools.

• Support database development and optimization using Microsoft SQL Server or SAP HANA.

• Implement system improvements to enhance business processes and operational efficiency.

3. SAP Business One Integration and API Development

• Develop and maintain integrations between SAP Business One and third-party applications.

• Support SAP B1 Service Layer, DI API, Integration Framework (B1if), and other integration technologies.

• Develop and maintain APIs for data exchange with external systems such as e-commerce platforms, WMS, CRM, payroll, and manufacturing systems.

• Troubleshoot and resolve integration-related issues and data synchronization errors.

4. System Administration and Maintenance

• Assist in SAP B1 upgrades, patches, and system enhancements.

• Support user account administration, authorization setup, and security management.

• Perform system health checks and monitor scheduled jobs and interfaces.

• Coordinate with SAP partners and vendors for issue resolution and technical support.

5. Testing and Documentation

• Perform unit testing, integration testing, and user acceptance testing (UAT) for new developments and enhancements.

• Prepare and maintain technical documentation, support procedures, and user guides.

• Document system changes, configurations, and development activities.

6. Business Process Improvement

• Work closely with business users to understand operational requirements and challenges.

• Recommend and implement solutions to improve efficiency, data accuracy, and automation.

• Participate in SAP B1 projects, process optimization initiatives, and digital transformation activities.

Job Requirements:
Education

• Bachelor's Degree in Computer Science, Information Technology, Software Engineering, or a related field.
• SAP-related certifications (e.g., SAP Integration Suite, SAP BTP, SAP PI/PO, SAP CPI) are an advantage.

Experience Level

• Minimum 3–5 years of experience in SAP integration and API development.
• Proven experience developing and consuming RESTful and SOAP APIs.
• Experience integrating SAP systems with third-party applications, cloud platforms, and enterprise systems.

Technical Skills

• Strong knowledge of SAP Integration Suite (CPI), SAP PI/PO, or middleware technologies.
• Experience with SAP Gateway and OData Services development.
• Proficiency in API design, development, testing, and documentation.
• Knowledge of REST, SOAP, JSON, XML, OAuth 2.0, JWT, and API security best practices.
• Familiarity with SAP BTP services and cloud integration concepts.
• Understanding of SAP IDocs, RFCs, BAPIs, and Web Services.
• Experience with API management platforms and monitoring tools.
• Knowledge of Agile/Scrum development methodologies.
• Proficiency in troubleshooting, debugging, and performance optimization.