Senior Cybersecurity Engineer, Customer Success

Job Summary

We are seeking a hands-on Senior Cybersecurity Engineer to strengthen enterprise security operations and infrastructure, delivering proactive threat mitigation and robust security management.

Responsibilities

• Manage firewall policies and tune rules to optimize security operations and network protection
• Investigate security alerts promptly and mitigate threats in real time to minimize risk exposure
• Maintain and optimize Firewalls and Splunk platforms for effective logging and monitoring of security events
• Administer and troubleshoot Endpoint Security and EDR solutions to ensure endpoint protection and compliance
• Lead incident response activities including remediation, patching, and security hardening to maintain system integrity
• Develop and maintain comprehensive security documentation and operational procedures for consistent security practices
• Operate within ITIL-based frameworks to manage operational tasks and security change controls effectively

Preferred competencies and qualifications

• Bachelor Degree in Cybersecurity, Computer Engineering, or related field
• Minimum 3 years of hands-on experience in cybersecurity engineering and security operations
• Experience working closely with Security Operations Center (SOC) environments

Technical Skills (Preferred)

• Proficient with Next-Generation Firewall (NGFW), Access Control Lists (ACL), and NAT-PAT configurations
• Skilled in Splunk and Security Information and Event Management (SIEM) tools for security monitoring
• Experienced with Endpoint Detection and Response (EDR), Extended Detection and Response (XDR), and Endpoint Security solutions
• Knowledgeable in Vulnerability and Patch Management processes
• Capable in Incident Response procedures
• Familiar with ITIL frameworks, audit logging, and security change control processes