Senior Key Account Manager – IT Logistics

Position: Senior Key Account Manager – IT Logistics 
Salary: $5,000 – $6,000 
Working Hours: Mon – Fri | 9am - 6pm
Location: Telok Ayer

Responsibilities 

• Own the portfolio of IT vertical accounts end-to-end on the commercial side: relationships, rates, scope, escalations and growth. 
• Receive newly won accounts from the business development team and onboard them properly – quickly assigning ownership, introducing the team, and putting a maintenance plan in place. 
• Grow accounts through lane expansion, new geographies and value-added scope-ups (IOR/EOR, ITAD). 
• Identify and pursue opportunities within your book. 
• Protect margins and cash. 
• Quote with discipline, manage scope creep, keep an eye on billing and ageing receivables on accounts. 
• Flag anything that risks profitability or collection. 
• Work closely with the SOE and operations teams on quotations and execution.
• Forecast, report & maintain visibility on revenue, pipeline conversion and expected workload for own accounts.

Requirements

• 5 years in account management within freight forwarding, logistics or supply chain.
• Experience managing customer accounts directly, including commercial discussions, service issues, escalation handling and follow-up with key stakeholders.
• Experience handling freight/logistics quotations, rate negotiation, margin management, contract terms and commercial pricing discussions.

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279