Senior Project Manager

About Certis

We are a leading security services organisation. We put technology to work in making the world a safer place. Our mission is that as trusted partners, we protect lives and assets, and deliver integrated critical services. By empowering our people, our goal is to enable our communities to stay safe and thriving.

We offer a broad range of opportunities and career pathways for our people to grow and explore their potential. We believe that people, equipped with innovative thinking and technological capabilities will make the world safer, smarter and better.

Life at Certis

If you are a passionate individual looking for opportunities to expand your skills, and purposeful work instead of just a ‘job’, we would love to hear from you.

At Certis, no two days look alike. Our work calendars are filled with chances to collaborate with others, and bring new initiatives to life. Whether you’re looking to improve a process, or have an innovative idea awaiting a technology solve, we want you to bring your ideas to the table.

We are a close-knit team that looks out for each other, works hard to get the job done, and encourages each other to grow – the perfect place for you to grow your career!

Duties & Responsibilities

The candidate will assist in:

• Gathering and documenting requirements from business administration teams, operations teams, and system users.
• Translating business and operational needs into clear system or functional requirements.
• Coordinating between internal stakeholders, SAP developers, and external vendors.
• Supporting system validation, user acceptance testing, defect tracking, and follow-up.
• Preparing meeting notes, requirement summaries, test scripts, user guides, and project updates.

This role will provide additional project support for the SAP migration and Workforce Management Application delivery. The candidate will help reduce coordination load on the project team, improve documentation quality, support testing activities, and act as a bridge between operations users, IT teams, SAP developers, and vendors.

This is intended as an entry-level project support role with potential development into business analysis, project management, digital transformation, or enterprise systems support.

Skills & Experience

We are looking for someone who is or has:

• Degree in Information Technology, Business, Engineering, or a related discipline. Prior application development or programming experience is not required.
• Observant and attentive to details.
• Curious and willing to ask questions.
• Able to learn new systems and business processes quickly.
• Comfortable communicating with both business users and technical teams.
• Organised and able to document information clearly.
• Practical, responsible, and able to follow through on assigned tasks.

Recognition & Reward

What You Can Expect From Us

• Work on projects for world-class security projects renowned for their safety, reliability and efficiency
• Commitment to your ongoing development, including on-the-job opportunities, formal programs and assistance with further education
• Community volunteering opportunities
• A competitive remuneration package, featuring performance-based incentives and a medical insurance and dental allowance.

Certis is committed to fostering an inclusive and diverse workforce culture, which is supported by our Compass values. Our aim is to attract, develop and retain a truly diverse and high-performing workforce.