Senior Solutions Architect

Company Overview

Tech Data connects the world with technology through a broad portfolio of products, services, and solutions. Their expertise in next-generation technologies enables channel partners to deliver innovative solutions that drive growth and advancement. Ranked No. 83 on the Fortune 500® and named one of Fortune’s World’s Most Admired Companies for 10 years.

Job Summary

Support the organization by designing end-to-end solution architectures for sales opportunities in Data Center, Security, Data Analytics, or Cloud domains, leveraging technical expertise across multiple vendors and technologies.

Responsibilities

• Design complex vendor solutions that accurately meet customer requirements within assigned solution domains
• Lead solution architecture design and facilitate solution workshops to align technical strategies with customer needs
• Conduct technical workshops and represent the company in event presentations to internal and external audiences
• Deliver outstanding service quality while meeting predefined customer service level agreements (SLAs)
• Develop deep technical knowledge of solutions to provide expert guidance and support
• Lead complex, high-value tender projects and oversee the overall solution submission for specified domains
• Act as the escalation point for technical issues and serve as Subject Matter Expert for assigned solution domains (Data Center, Desktop and Cloud, Security, Data Analytics, Document and Data Management)
• Build solution blueprints and architecture frameworks to support solution domains
• Perform business planning activities including quarterly business planning and reviews with vendors and Business Development Managers (BDMs)
• Participate in Services Cadence Meetings and drive services revenue growth
• Communicate product, solution, software, and technology information to educate internal teams and external customers
• Respond to solution inquiries from internal/external sales teams, resellers, and end users
• Provide technical input in customer meetings alongside Account and Channel Managers
• Mentor and coach presales consultants and system engineers on solution knowledge and daily activities
• Maintain required industry and technical knowledge and achieve vendor-related accreditations
• Participate in Specialist Business Unit’s business planning and contribute to cross-solution initiatives
• Evaluate solutions within the specified solution domain to ensure alignment with business challenges
• Understand customer business challenges and map appropriate solutions and technologies during pre-sales engagements
• Ensure adoption of solutions and technologies post-sales and capture business metrics to support renewals and upsells

Required competencies and certifications

• Must possess relevant solution domain certification and credibility
• Minimum 8 years of relevant experience in the solution domain

Preferred competencies and qualifications

• Preferably possess TOGAF certification