SENIOR SYSTEM ANALYST

Responsibilities:

• Gather and analyze requirements from Finance, Sales, Operations, HR and Warehouse to identify areas for improvement, automation and system integration 
• Design system specifications, workflows and data structures to support business needs. Develop dashboards, reports and business intelligence tools for performance monitoring
• Collaborate with vendors and internal stakeholders to implement ERP, CRM, POS, HRM and API integrations, ensuring smooth deployment and operational efficiency
• Conduct deep-dive data analysis to provide insights on sales, finance, customer behavior, and inventory. Standardize data definitions and ensure accuracy, consistency, and compliance across all systems
• Work with finance teams to ensure business units operate within approved budget, manage cost centers, and maintain inventory thresholds based on data-driven decisions
• Evaluate existing workflows and recommend process improvements
• Support digital application delivery and end-to-end software development in enterprise systems
• Provide training, post-implementation support, and continuous improvement initiatives
• Participate in project management, user experience research, and stakeholder engagement to ensure system solutions meet business objectives 
• Review system designs and technical specifications to ensure all requirements are captured to meet system objectives
• Review postproduction issues and identify root cause and work with vendors on preventive measures
• Plan, execute and support system implementation, software/hardware upgrades and security patches
• Manage the verification of software patches and upgrades for applications
• Measure, monitor and continuously improve performances of IT services

Requirement:

• Master Degree in Computer Applications
• Experience in top level management equivalent to CEO / Director
• Knowledge of ERP, CRM, HRM and other enterprise software
• Proficiency in system design, data analysis, and business intelligence tools
• Effective communication and collaboration with cross-functional teams
• Ability to translate business requirements into technical specifications 
• Strong analytical and problem-solving skills