Senior Technical Lead - Platform Reliability Engineer

Job Purpose

The Platform Reliability Engineer (PRE) combines software development and system engineering to build and run distributed solutions in VMware Pivotal platforms to safeguard, provide and continuously improve the cloud-native software and applications behind the organization’s cloud platform.

Responsibilities

• As part of Cloud Engineering team, the PRE Engineer engages in and improves the full lifecycle of cloud platform solutions and containerization from design, deployment, operation and refinement with accuracy and in compliance with organization policies and security requirements.
• To code, debug, optimize code and automate mundane tasks.
• To treat operations as a software problem and need to code to automate repetitive tasks and optimize practices. Support services before go live through activities like system design consulting, developing software platforms and launch reviews.
• Maintain post-live cloud operations by measuring and monitoring availability, latency and overall system health with any prompt and remediative actions. To practice sustainable incident response and blameless postmortems.
• Scale sustainably through mechanisms like automation and evolve services/solutions, leveraging IaaS, CaaS and PaaS by pushing for changes that improves reliability and velocity.
• Deploy product updates as required while implementing integrations when they arise. Specifying, documenting and developing new product features, and writing automating scripts.
• Work with open-source technologies, CI/CD, SCM tools as necessary, and source control such as Bitbucket, implement organization containers (eg, Docker and Kubernetes). Stay current with industry trends and propose new ways for our business to improve.
• To take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• To highlight any potential concerns /risks and proactively shares best risk management practices.

Skills Requirement

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or similar areas.
• Minimum 6 years of working experience as a Platform Reliability Engineer or as a Site Reliability Engineer in a cloud operating environment is required. Experience in DevOps will be preferred.
• Experience in Pivotal’s PAS, PKS & PCF is advantageous as training will be provided.
• Good working knowledge of DevOps pipeline and automation tools (E.g. Selenium, SOAPUI, Bamboo, Jenkins, Ansible, Marvin, Github, Bitbucket, Nexus, Jira, Confluence etc)
• Strong technical and business acumen with the ability to lead a small technical team.
• Experience with infrastructure-as-code, server templating, orchestration, configuration management and provisioning tools is advantageous e.g., Terraform, Chef, Docker, Packer, Kubernetes.
• Experienced in one or more of the following: C, C++, Java, Python, Go, Perl or Ruby.
• Exposure in a Continuous Integration/Continuous Delivery (CI/CD) environment with strong appreciation of change/version control process and methodologies.
• High level of integrity takes accountability of work and good attitude over teamwork.
• Takes initiative to improve current state of things and adaptable to embrace new changes.
• Systematic problem-solving approach, coupled with effective communication skills and a sense of ownership and drive.