Senior UX/UI Research/Developer

·       Degree/ Diploma in Computer Science/IT, Engineering or equivalent.

·       Must have minimum 6-8 years of experience in UX Research with minimum 4-6 years of experience in qualitative research methods including both traditional and modern approaches

·       Must have experience in qualitative methods and qualitative analysis techniques – thematic analysis and affinity mapping & producing deliverables – service design blueprints, journey maps, and process flows.

·       Experience in defining research objectives to support the entire product lifecycle and applying user insights and synthesise timely insights into coherent, actionable deliverables

·       Experience collaborating with Product, Tech, Data, and Business partners and strong understanding of product design processes and emerging technologies.

·       Good to have experience with design and prototyping tools(e.g., Figma) and AI-augmented research methods and tools

·       Good to have experience with quantitative research methods(e.g., surveys, A/B testing, product analytics, CSAT)

·       Good to have experience working in Agile environment

·       Excellent Written and Verbal Communication Skills.