Service Delivery Director (Day 2 Project)

Job Duties:

• Define and execute the organization’s cloud service delivery strategy, ensuring alignment with business goals and long-term digital transformation initiatives.

• Lead the assessment and migration of on-premise infrastructure and applications to cloud platforms such as AWS and Azure.

• Evaluate existing IT infrastructure, applications, and security posture to determine cloud readiness and define migration priorities.

• Oversee day-to-day cloud operations to maintain high availability, performance, and reliability of cloud environments.

• Ensure cloud environments comply with industry security standards and implement best practices including IAM, encryption, and network security.

• Monitor cloud consumption and implement cost optimization strategies to ensure efficient utilization of cloud resources.

• Build, mentor, and manage a high-performing cloud operations team while promoting a culture of innovation and continuous improvement.

• Implement monitoring tools, automation frameworks, and infrastructure-as-code practices to improve operational efficiency.

• Lead incident response processes, minimize service disruptions, and implement preventive measures to mitigate operational and security risks.

• Design and maintain robust backup, disaster recovery, and business continuity plans to ensure resilience of cloud services.

Job Requirements:

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.

• Minimum 15 years of experience in IT infrastructure or operations, with at least 10 years working in cloud environments.

• Strong expertise in AWS and Microsoft Azure cloud platforms, including architecture, services, and operational best practices.

• Proven experience leading large-scale cloud migration and modernization initiatives.

• Solid understanding of cloud security frameworks, including IAM, network security, encryption, and compliance standards (e.g., GDPR, SOC2, CSA).

• Hands-on experience with Infrastructure-as-Code tools such as Terraform or CloudFormation.

• Experience with automation and configuration management tools such as Ansible, Puppet, or Chef.

• Strong knowledge of DevOps practices, CI/CD pipelines, and cloud-native operations.

• Demonstrated leadership experience managing technical teams, including mentoring and performance management.

• Excellent communication, stakeholder management, and problem-solving skills, with the ability to collaborate across technical and business teams.
  

  
  To Apply, please kindly email your updated resume to [email protected]

  Regret to inform that only shortlisted candidates will be notified.

  CEI: R25127749

  EA License: 14C7275