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· Degree in Information Technology, Computer Science, Engineering, or a related field.
· Minimum 5–8 years of experience in service delivery, operations management, or technical support environments.
· Experience managing mission-critical systems or large-scale enterprise platforms.
· Experience in application support, including troubleshooting, issue investigation, log analysis, user support, and coordination with development or engineering teams for issue resolution.
· Strong experience in incident management, problem management, and customer handling.
· Experience in biometric systems, border control systems, security systems, or government projects is an advantage.
· Familiarity with infrastructure, networking, servers, virtualization, cloud-native platforms, or enterprise applications is preferred.
· Strong analytical, troubleshooting, and coordination skills.
· Excellent communication and stakeholder management skills.
TRINITY CONSULTING SERVICES PTE. LTD.
TRINITY CONSULTING SERVICES is a Professional Consulting, IT Solutions and Services Company. We strive to make your business systems more efficient and more reliable by working with you to implement and support the best in class service and innovative solutions. Our main focus is to create Cl...
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