Specialist / Senior Specialist, AI

Job Responsibilities

1. AI Development & Operations

• Assisting the ISD Dept to design, develop, and deploy AI models and applications
• Participate in the training, testing, and fine-tuning of machine learning models and LLMs
• Monitor and evaluate the performance of deployed AI models (e.g., accuracy, latency, hallucinations)
• Responsible for evaluating logs and outputs of various AI tools and APIs daily
• Assist in periodic model evaluations, prompt optimizations, and data quality checks
• Monitor and report any model drift, biases, or performance degradation
• Generate reports based on AI model performance and data insights

2. AI Governance & Data Compliance

• Identification of AI biases, ethical risks, and data privacy concerns
• Participation in annual risk assessments from an AI and data usage perspective

3. AI Model Maintenance & Troubleshooting

• Assist relevant key stakeholders in troubleshooting AI system errors or anomalies
• Provide basic level assistance during system downtimes or integration issues
• Generate reports based on troubleshooting information gathered

4. AI Projects

• Assist the ISD Dept in implementing new AI initiatives and automation projects of various sizes
• Participate and execute required project tasks

Requirements

• Diploma or Degree in Computer Science, Data Science, Artificial Intelligence, or equivalent.
• Keen eye for detail and strong analytical problem-solving skills
• Good Knowledge in programming languages (e.g.,Python) and AI/ML frameworks (e.g., TensorFlow, PyTorch, OpenAI API).
• Positive working attitude with good communication and written skills.
• Professional Industry Certifications (e.g., AWS Certified Machine Learning, Microsoft Certified: Azure AI Engineer, etc) will be a plus.