Specialist (Transport Management System)

Key Responsibilities

1. System Migration & Revamp Support

• UAT & Testing: Support the technical testing of new microservices and the upcoming SaaS package. You will verify that the new system handles "FairPrice-specific" logic (like store delivery windows and loading bay constraints).
• Data Mapping: Assist in extracting data from our "old system" and cleaning it for migration into the new cloud database.
• Documentation: Work with the team to create new SOPs and technical manuals as we transition from an in-house developer model to a vendor-managed model.

2. Technical Operations & SQL

• Query Development: Use SQL to pull operational reports, troubleshoot delivery discrepancies, and audit data integrity between the TMS and other supply chain systems.
• Issue Resolution: Act as the first line of technical support for transport planners and operations teams, resolving system "glitches" or data errors promptly.

3. Cross-Functional Coordination

• Team Collaboration: Work closely with the TMS team to ensure the "moving parts" of the software revamp stay aligned with ground operations.
• Vendor Liaison: Assist in communicating technical requirements to our outsourced partners and SaaS providers.
• Design, develop, test, and maintain high-quality full stack applications
• Participate in the entire software development lifecycle, including planning, development, testing, deployment, and maintenance
• Implement and manage CI/CD pipelines and automated testing frameworks to ensure reliable releases
• Collaborate with cross-functional teams to define, design, and ship new features
• Monitor application performance and troubleshoot issues in production environments
• Continuously research and adopt new technologies, tools, and best practices
• Write clean, maintainable, and well-documented code

Job Requirements

Required

• Experience: 2–4 years of experience in logistics technology, transport planning systems, or supply chain analytics.
• Technical Skills:
• Strong SQL skills: You must be comfortable writing queries to join tables and extract data (essential for the legacy-to-cloud transition).
• Cloud Familiarity: A basic understanding of Cloud concepts (SaaS/Microservices) is a huge plus.
• Software Savvy: Experience using a TMS (e.g., Manhattan, Blue Yonder, Oracle, or proprietary systems).
• Education: Bachelor’s Degree in Information Systems, Computer Science, Industrial Engineering, or Supply Chain Management.
• Soft Skills: * A "can-do" attitude—ready to roll up your sleeves during a period of team transition and system revamp.
• Ability to work in a fast-paced environment with high volumes of data.
• Proven experience working on full stack applications
• Solid understanding of software development lifecycle (SDLC) processes
• Hands-on experience with CI/CD pipelines and automated testing
• Strong problem-solving skills and attention to detail
• Ability to work independently and in a collaborative team environment

Nice to Have

• Experience in route optimization, transport management systems, or delivery solutions
• Familiarity with databases, message queues, caching systems, reporting and analytics tools
• Experience with cloud platforms, preferably Google Cloud Platform (GCP)
• Experience with monitoring and observability tools (e.g., Datadog, Grafana etc)
• Strong understanding of system scalability, performance, and reliability