Strategic Agency Manager, GCS - Singapore

Product area

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow.  Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Job description

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

Additional job description

As a Strategic Agency Manager, you will leverage the executive influencing skills to partner with traditional media agencies and increase the value that Google media brings to their agency business and their customers' businesses in order to drive revenue growth and product adoption for Google. You will prioritize stakeholder relationships and collaborate with a portfolio of agencies to discover, develop and execute business growth strategies.

You will focus on influencing budget allocation to increase digital capabilities and strengthening long-term commercial growth partnerships within our agencies, driving scalable revenue growth and product adoption across the broader portfolio of agency-managed accounts. You will drive alignment on the allocation of the strategic resources for these agencies, to fuel your growth enablement initiatives, collaborating with client strategists and product specialists to deliver mutual revenue growth to our agencies, their customers, and to Google.

Qualifications

Job responsibilities

• Deliver against ambitious quarterly revenue and product growth objectives. Grow agency business by driving scalable product adoption and growth across a broad portfolio of Agency clients.
• Own a portfolio of agencies by thoroughly understanding growth drivers, identifying opportunities for growth, managing risks and building multi-quarter plans for achievement.
• Work towards strategic goals on new and existing business consistently, while prioritizing and delivering outstanding sales experiences to Google's agency partners.
• Manage and strengthen primary agency relationships at all levels, including media planners and buyers.
• Collaborate with LCS Agency counterparts on cross-channel agencies, align on strategic and product priorities with GCS to provide One Google experience to our agencies and their clients. Shape the agency program by being a thought partner for the Agency Lead on strategic initiatives and agency-level planning.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 7 years of experience in business development, partnerships, management consulting, or investment banking.
• Experience working with C-level executives and cross-functionally across all levels of management.
• Experience in sales in a technology, advertising, media sales or internet environment.
• Experience with Google Ads and YouTube account management, managing advertising or media campaigns.
• Experience managing commercial agreements, Joint Business Plans (JBPs), or incentive-based partnership models with executives or C-level stakeholders.

Preferred qualifications

• Experience leading cross-functional teams and managing matrixed internal and external networks to execute regional or market-level programs and strategies.
• Experience in media across a variety of platforms (e.g., TV, radio, print, sponsorship, etc.).
• Proven track record of orchestrating complex portfolio turnarounds, navigating market ambiguity, and translating quantitative data signals into actionable growth pipelines.
• Ability to act as an autonomous business owner, moving seamlessly from tactical troubleshooting to designing data driven strategies, and scalable, repeatable frameworks that drive enterprise-level cultural and operational changes.
• Ability to succeed in a rapidly changing environment with excellent problem-solving, creative thinking, and analytical skills.