systems analyst

Systems Analyst

Role and Responsibilities:

The Systems Analyst serves as the critical interface, bridging the gap between complex business requirements

and robust technical solutions within systems delivery projects.

Reporting to the Project Manager, the Systems Analyst will collaborate closely with business stakeholders and

project team to understand their needs, then meticulously translates them into detailed system requirements,

functional specifications, and crucial non-functional requirements such as performance, security, and

scalability.

A key part of this role involves creating comprehensive project documentation, including Systems Requirements

Documents, Technical Specification Documents, user stories, and process flows, all designed to effectively

communicate project requirements to development teams.

Beyond project requirements analysis, the Systems Analyst facilitates seamless communication among business

users, technical teams, and project managers, adeptly resolving any ambiguities that may arise.

The Systems Analyst also collaborates closely on solution design, conducts business-technical alignment, and

actively contributes in technical-related discussions with development teams, playing a vital role in supporting

User Acceptance Testing (UAT) to ensure delivered software precisely aligns with defined requirements.

This role also contributes to change management and broader project administration, by analyzing the

technical impact of proposed changes on existing systems/ solutions, documenting revised specifications, and

contributing to project planning, and risk identification for system-related aspects.

Job Knowledge/Skills

• Bachelor's degree in Information Technology, Computer Science, Engineering, Business Administration, or

a related field.

• Minimum of 3 years of demonstrable experience as a Systems Analyst in IT systems delivery projects.

• Knowledge and experience in the following technological areas will be advantageous:

o J2EE-based solution & development for WebSphere/Weblogic Application Servers and

Oracle/MSSQL Database Servers.

o .NET based application development, including thick client C# application development

o Understanding of event-based architecture and microservices

o CI/CD practices and tools

o Domain Knowledge in National ID Cards, E-Passports, Biometrics, Smart Cards, Immigration

Clearance Gates.

• Proven experience working on enterprise-level projects with complex business processes and integrated

systems.

• Ability to conduct technical assessments, analyze system architectures, and translate business needs into

technical specifications.

• Strong analytical and problem-solving abilities with keen attention to detail.

• Strong understanding of Software Development Life Cycle (SDLC) and various methodologies

• Strong communication (written and verbal), presentation and interpersonal skills

• Relevant certifications such as Agile SCRUM Master/Product Owner is advantageous.

• Ability to work independently and as part of a highly collaborative team in a fast-paced, dynamic

environment.

• Proactive, self-motivated, and results-oriented with a strong sense of ownership.