Systems Analyst (2 Year Contract)

Job Summary

As a System Analyst, you will be responsible for the maintenance of software systems and perform system problem solving. You will be part of an agile team responsible for products used by the internal team.

Key Responsibilities

• Manage and direct the day-to-day operations of IT services;
• Manage outsourced vendors and in-housed contractors to meet the delivery and operation needs of IT services
• Manage change request, service request and production support issues and ensure service levels are met
• Review system designs and technical specifications to ensure all requirements are captured to meet system objectives
• Review post production issues and identify root cause and work with vendors on preventive measures
• Plan, execute and support system implementation, software/hardware upgrades and security patches
• Manage the verification of software patches and upgrades for applications
• Measure, monitor and continuously improve performances of IT services

Requirements

• Bachelor's Degree in Computer Science, Engineering, or related field.
• At least 3 years of relevant experience in application production support on Java and .NET applications in both Unix and Windows operating environments
• Experience in incident management, problem management, release management, root cause analysis and deployment
• Understand SDLC and experience working with business users, various IT teams and vendors
• Knowledge of web languages (e.g. HTML/CSS, JavaScript)
• Familiarity with databases (e.g. Oracle, Microsoft SQL) and application servers (e.g. IIS, WebSphere Application Server)
• Positive attitude and able to work under pressure
• Excellent technical troubleshooting skills
• Self-driven, creative and team-oriented person with good interpersonal skills
• Sound understanding of the technical aspects of systems integration in an environment with diverse technology
• Strong communication skills and ability to influence to gain consensus from multiple stakeholders when required
• Possess strong information acquisition, analytical and problem solving skills
• Good organization skills and able to work with minimal supervision in a rapidly changing environment;
• Certification or formal training in ITIL will be an added advantage

If you are interested in this role and would like to discuss the opportunity further please click apply now or email Chew Kai-Xinn at [email protected] for more information.

Only shortlisted candidates will be responded to, therefore if you do not receive a reply within 14 days please accept this as notification that you have not been shortlisted.

Morgan McKinley Talent Solutions

Morgan McKinley Pte Ltd EA Licence No: 11C5502

EAP Registration No: R2196712

EAP Name: Chew Kai-Xinn