Technical Lead (Microsoft 365)

Role: Technical Lead (Microsoft 365)

Role Summary
Responsible for end-to-end technical leadership, operations, solution architecture, governance, and innovation across the Microsoft 365 ecosystem. The role drives operational excellence while evaluating, designing, and implementing new Microsoft 365 services and business solutions.

Key Responsibilities

• Lead operations for Exchange Online, Teams, SharePoint Online, OneDrive, Viva, Purview, Defender, Entra ID, Power Platform and Copilot.
• Ensure service availability, performance, incident and problem management.
• Design and implement Microsoft 365 solutions for new business requirements.
• Evaluate and adopt new Microsoft 365 services and roadmap capabilities.
• Lead PoCs, pilots and innovation initiatives including Copilot and AI solutions.
• Define security, compliance and governance controls.
• Provide technical leadership, architecture reviews and mentoring.
• Engage stakeholders and act as trusted advisor for digital workplace transformation.
• Lead M365 migration, modernization and transformation projects.

Required Skills & Experience

• Deep expertise in Microsoft 365 platform technologies.
• Strong knowledge of Microsoft Entra ID, security and compliance.
• Experience with PowerShell, Microsoft Graph and automation.
• Strong solution architecture and integration experience.
• Enterprise-scale Microsoft 365 deployment and support experience.

Preferred Certifications

• Microsoft 365 Certified: Administrator Expert
• Microsoft Certified: Enterprise Administrator Expert
• Microsoft Certified: Azure Solutions Architect Expert
• Microsoft Certified: Cybersecurity Architect Expert
• Power Platform Solution Architect Expert

Success Measures

• Service reliability and user satisfaction.
• Successful rollout of new M365 capabilities.
• Improved security and compliance posture.
• Reduction in operational incidents and technical debt.
• Business productivity improvements through innovation and AI adoption.

If you are keen to explore the above role, please send across your updated resume to [email protected] and we can discuss to proceed further.

EA Personnel Registration Number: R1112410

Singapore Employment Agency Licence No: 11C3373