Technical Support (IT Hardware) - 12 months renewable contract

Job Description:

• Fronting customer– customer compliments/complaints, problem-solving, post-mortem, document learnings, crisis prevention, etc.
• Manage projects from end to end, including administering cost budgets.
• Lead by example in all aspects for ground staff to look up to.
• To analyze existing processes and suggest/recommend improvement plans to increase productivity/efficiency/cost-effectiveness.

Requirement:

• Min 2-3 years’ experience with handling PC/Notebook/ printer products and repairs.
• Familiar with Microsoft products, particularly strong in operating Windows 7/8/8.1/10 (Preferably with relevant IT Certifications).
• Familiar with basic networking fundamentals, TCP/IP including DHCP, DNS, etc; LAN/WAN; network switches; etc.
• Additional knowledge such as Linux, VMWare, and Windows Server is helpful.
• Experience in handling electronic components such as motherboards/harddisks.
• Able to converse well with good communication skills and strong customer handling skills
• Team Player, fast learner, positive attitude, and keen interest in customer service.
• Customer orientated
• Familiar with data analysis work, spreadsheet formulas, Capable on Big data analytics.
• Able to stand on feet to think and make snap decisions.
• Self-motivated, willing to explore, and have continual technical self-upgrading.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24453

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973