UI/UX Designer

Shaping Singapore's digital future, the Infocomm Media Development Authority(IMDA) tackles complex challenges in developing and deployingemerging technologies across industries. Together, we Dream, Design and Delivertrusted digital solutions that strengthen Singapore's digital economy and builda smarter, more connected nation.

Join us inplaying an exciting role in shaping Singapore's digital future.

As a whollyowned subsidiary of IMDA, SGTraDexTechnologies Pte Ltd (DEX) builds trusted digitalinfrastructure that enables secure and seamless data exchange acrossindustries. Through our growing portfolio of DEX products, we power digitalecosystems across Trade, Built Environment, Agri-food, Healthcare and emergingsectors, helping businesses, government agencies and ecosystem partnersexchange trusted data securely, efficiently and intelligently.

Aboutthe job

We're looking for a UI/UX Designer tojoin our growing UX team.

You'll workacross a growing ecosystem of DEX products that support Singapore's digitaleconomy, partnering closely with Product Managers, Business Analysts, Engineersand stakeholders to solve complex user problems and deliver meaningful digitalexperiences.

You'll lead the end-to-end design process—from product discovery and userresearch through interaction design, prototyping, usability testing andimplementation. Working across multiple products, you'll balance user needs,business priorities, technical feasibility and regulatory considerations todeliver intuitive, scalable and impactful digital experiences.

Beyond product delivery, you'll help shape the evolution of the Design System,leverage AI-assisted workflows responsibly to enhance research, ideation,design quality, documentation and delivery efficiency while maintaining ahuman-centred approach to product design.

Whatyou will be working on:

·       Lead the end-to-enddesign process across multiple DEX products, from discovery and researchthrough design, validation, implementation and continuous improvement.

·       Partner closely withProduct Managers, Business Analysts, Engineers and stakeholders to frameproblems, identify opportunities and deliver products that create meaningfulcustomer and business outcomes.

·       Plan and conductqualitative and quantitative user research, synthesising insights intoactionable product recommendations and measurable design improvements.

·       Design intuitiveuser journeys, information architecture, interaction models andproduction-ready interfaces that simplify complex enterprise workflows,business processes and data-rich experiences.

·       Design enterpriseapplications, operational workflows and data-rich dashboards that transformcomplex information into intuitive experiences, enabling users to monitoroperations, uncover insights and make informed decisions.

·       Apply systemsthinking to simplify complex business processes and design seamless experiencesacross multiple users, systems and touchpoints within the DEX ecosystem.

·       Facilitate designworkshops, co-creation sessions and design critiques to build alignment andimprove product decisions.

·       Simplify complexworkflows and business processes into intuitive, scalable and user-centreddigital experiences.

·       Influence productdirection by framing problems, validating assumptions and using research andevidence to inform product decisions.

·       Drivethe evolution, adoption and governance of the Design System by definingreusable components, interaction patterns, design tokens and documentation thatenable scalable and consistent experiences across our product ecosystem.

·       Collaborate closelywith engineering teams to ensure design quality, usability and implementationfidelity from concept through production.

·       Use analytics,customer feedback and product insights to measure user outcomes andcontinuously improve product experiences.

·       Explore emergingtechnologies, AI-assisted workflows and industry best practices to improvedesign quality, collaboration and team productivity.

·      Contributeto the growth of the UX practice through mentoring, knowledge sharing, designcritiques and continuous improvement initiatives.

Thisis not your typical position. It’s designed for individuals who thrive onchallenges and seek to be part of a supportive, flexible organization with anincredible team spirit.

Whatwe are looking for:

Experience& Expertise

• Has a Bachelor's degree in User Experience (UX), Human-Computer Interaction (HCI), Product Design, Interaction Design or a related discipline.
• Has at least 5 years of experience in UI/UX Design, Product Design or Digital Experience Design, with a strong portfolio demonstrating end-to-end product design across web and mobile applications.
• Has experience designing enterprise, B2B, SaaS or platform products, with an understanding of complex workflows, business systems and data-rich experiences.
• Is experienced in planning and conducting user research, usability testing and translating research insights into meaningful product outcomes.

Product& Design Skills

• Demonstrates strong product thinking and the ability to frame problems, balance user needs with business goals, and deliver intuitive, scalable and impactful digital experiences.
• Has a solid understanding of interaction design, information architecture, visual design, responsive design, accessibility standards (WCAG) and inclusive design principles.
• Is proficient with collaboration tools such as Figma, FigJam and Miro.
• Has experience contributing to or maintaining Design Systems, reusable component libraries and design documentation that enable consistency and scalability across products.
• Is comfortable designing enterprise applications, operational systems and data-rich dashboards that simplify complex information for users.

Collaboration& Mindset

• Communicates ideas clearly and confidently, with the ability to influence stakeholders through strong storytelling and design rationale.
• Thrives in Agile, cross-functional environments, collaborating effectively with Product Managers, Business Analysts, Engineers and other stakeholders.
• Is comfortable navigating ambiguity, simplifying complex business challenges and making informed design decisions based on research and evidence.
• Is curious, proactive and embraces continuous learning, including adopting AI-assisted design workflows to enhance research, ideation, design quality and team productivity.

The following would be advantageous:

• Experience designing government digital services, regulated industries or enterprise platforms.
• Familiarity with frontend technologies such as HTML, CSS and JavaScript, with an understanding of how designs are translated into production.

This position willcommensurate with experience.

Only shortlistedapplicants will be notified.