Account Management Intern

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

foodpanda is looking for an outstanding Account Management Intern to drive growth for our business partners. Reporting to the Account Management Team Lead (Restaurants) and Head of Account Management, ideal candidates should possess quick learning abilities, a high degree of comfort with learning proprietary software systems and a very keen eye for details.

Responsibilities:

Content Support and Optimization

• Work with foodpanda’s Account Management team to support on content updates for key brands.
• Work with foodpanda’s Shared Service Center to prioritize content issues based on day-to-day needs.

Operations

• Work with foodpanda’s Account Management team to evaluate partner operational compliance.
• Utilize data to streamline partner classifications for relevance.

General Support

• As part of your exciting start-up adventure, expect to be given opportunities to participate in the execution of high-impact commercial activities.

• A keen sense for customer behaviour, and how content quality affects purchasing decisions.
• Some experience with eCommerce operations is preferred, but anyone with a passion for eCommerce is more than welcome to apply.
• Job ownership is an important part of our company culture, thus structure and discipline are optimal traits in the ideal hire.
• Experience with presentation software (Powerpoint, Prezi etc.) and Excel would be a plus.
• Able to commit for a minimum of 6 months on a full-time basis.

What we offer

• A dynamic and challenging work environment.
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events.
• A vibrant and international team committed to diversity and inclusion.
• Responsibility from day one in a fast growing and global company.
• Other benefits include free food, health and dental insurance, and learning and development opportunities!

Our parent company, Delivery Hero, is a global leader in the food delivery industry processing over 3 million orders every day and operating in 40+ markets in the world, with 18,000 employees and approximately 500,000+ restaurant partners.