Advanced Operations Solutions (Systems) Intern

FIND YOUR 'BETTER' AT AIA

We don't simply believe in being 'The Best'. We believe in better - because there's no limit to how far 'better' can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we'd love to hear from you.

About the Role

An intern who will be responsible for supporting the execution and implementation of the system enhancements and projects in Life Operations, namely in Policy Services Process.

• Understand the business processes and supporting systems within AIA's Policy Services.
  
• Participate and understand in business requirements
  
• Analyze requirements based on data analysis and discussion with business team, further work out system solution on simple item.
  
• Provide suggestions to improve business processes and system enhancements.
  
• Assist in the development of a clear and concise plan of action for User Acceptance Test (UAT)
  
• Execute testing, analyse, and document test outputs for accuracy and completeness scenarios within the stipulated timelines.
  
• Work closely with stakeholders to resolve UAT defects, if any.
  
• Report UAT progress and highlight key areas of risk and issues.
  
• Perform post implementation verification prior to project closure.
  
• Track and monitor the daily reports, escalate cases whenever required.
  
• Communicate and work professionally and work cohesively with colleagues.
  
• Be a team player
  

Job Requirements

• Strong attention to detail and ability to follow test procedures accurately.
  
• Ability to work independently and in a team environment.
  
• Excellent communication and collaboration skills
  
• Flexibility thinking in executing UAT.
  
• Willingness to learn
  
• Familiarity with testing tools and methodologies is a plus
  

Learning Outcome
By the end of the internship, the intern will be able to understand the Policy Services system process in AIA. The intern will be able to independently execute user acceptance testing, demonstrating the ability to understand business requirements, document test results and collaborate with different stakeholders to ensure that the system enhancement meet business needs and quality standards.

Believe in better with AIA
If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way!

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.