Enterprise SSD Customer Support Engineering Intern

Our vision is to transform how the world uses information to enrich life for all.\n\nJoin an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing.\n\nJob responsibilities\n\n * Develop AI\u2011enhanced tools that streamline CSE workflows and improve issue resolution efficiency.\n * Build strong working relationships with customers, customer-facing teams, and internal SSD engineering groups.\n * Assist with post\u2011qualification activities, including firmware release processes, firmware management, and customer qualification support.\n * Contribute to failure analysis (FA) for returned materials during high\u2011volume manufacturing (HVM) stages.\n * Support customer issue management, driving technical problems to closure through analysis, collaboration, and clear communication.\n\n\n\nRequirement\n\n * Currently pursuing a Bachelor\u2019s degree in Electronic Engineering or Computer Engineering.\n * Excellent knowledge of system storage and platform ingredients (CPU, Memory, drivers, OS, firmware).\n * Experience with storage interfaces (SATA, SAS, PCIE, NVME) is a plus.\n * Proficiency in C-based programming and Python. \n * Ability to work independently in a fast-paced environment and adapt to change.\n * Strong analytical, problem-solving, and project management skills.\n * Effective oral and written communication skills.\n * Self-motivated and enthusiastic in a dynamic environment.\n\n\n\nAbout Micron Technology, Inc.\n\nWe are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron\u00ae and Crucial\u00ae brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities \u2014 from the data center to the intelligent edge and across the client and mobile user experience. \n \nTo learn more, please visit micron.com/careers \n \nAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. \n \nTo request assistance with the application process and/or for reasonable accommodations, please contact [email protected]\n\nMicron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.\n\nMicron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.\n\nAI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate\u0027s true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification. \n\nFraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.\n