Intern, Ground (Services)

Summary

Job Description

• Liase with Service Partners in completion of service partner acknowledgement form for GSI, LCI, and CPI.

• Provide editorial support for department manuals such as updating of diagrams and form designs in GSM, LCM and CPM.

• Support SGHA contractual work by managing and tracking ground contracts expiration and maintaining the contract register

• Duty travel logistical support

• Audit administration including tracking of audit schedules and completion of audit reports.

• Assist with compilation of training materials for station trainings and updating of training records

• Other training support such as tracking station acknowledgements and training records

• Assist in implementation of Staionery Fulfilment Platform

• Assist in ground projects and participate in data mining and analysis

• Assist in the preparation of Service level Agreement (SLA) Letters (E.g Voucher request, performance boost letters).

• Tracking of ground station audit schedules and recurrence.

• Assist in monitoring any pending follow-up cases for ground on respective portals (E.g Sales force, CCVRs etc.)

• Any other duties as assigned by the Reporting Manager