Software Engineer (AI) Traineeship [GRIT@Gov]

Job Responsibilities:

• ServiceNow Foundations: Complete high-level training in ServiceNow development fundamentals, including working with JavaScript, GlideScript, and the platform's core applications (ITSM).  

• Code Implementation: Write and test simple business rules, client scripts, and custom utility functions within ServiceNow, focusing on adhering to coding standards and best practices.  

• API & Integration Skills: Learn to utilize ServiceNow Integration Hub and standard REST APIs to connect the platform with external services, specifically focusing on integrating with LLM providers.  

• System Maintenance: Participate in testing, debugging, and documenting new features and enhancements across the integrated ServiceNow and AI ecosystem.  

• Agile Methodology: Actively participate in an Agile/Scrum environment, contributing to daily stand-ups, sprint planning, and demonstrating a strong team orientation Community Engagement & Stakeholder Collaboration.  

• Education: Bachelor's degree in Computer Science, Software Engineering, IT, or a related quantitative/technical field.  

• Core Programming: Demonstrated proficiency (academic or project-based) in JavaScript or Python.  

• Foundational Knowledge: Solid grasp of object-oriented programming (OOP) principles, data structures, and algorithms.  

• Technical Aptitude: A strong curiosity and willingness to learn complex enterprise software (ServiceNow) and evolving AI/LLM technologies.  

• Problem-Solving: Proven ability to logically approach and solve technical challenges, demonstrated through coursework or personal projects.  

• Database/API Basics: Foundational knowledge of relational databases (SQL) and how web services communicate (e.g., REST, JSON).