Solution Engineer, Intern

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

Skills Required

• Pursuing a degree in Computer Science / Software Engineering


• Strong fundamentals in:




• Python


• data structures


• APIs / backend basics




• Hands-on experience building with modern AI tools, including:




• LLM APIs (OpenAI, Anthropic, or open-source models)


• Prompt engineering (structured prompts, iteration, testing)


• RAG (retrieval-augmented generation) or retrieval-based systems


• Working with real data (documents, APIs, datasets)




• Familiarity with:




• embeddings and semantic search


• vector databases (e.g., FAISS, Pinecone, etc.)


• frameworks like Lang Chain, Llama Index (or similar)




• Ability to explain your projects end-to-end (architecture, trade-offs, decisions)


• Curious, hands-on, and comfortable building in a fast-paced environment

This role is for candidates who have already built AI-powered applications, not just explored them

 Scope of Work

• Build and iterate on AI-powered workflows using LLMs


• Design and implement RAG pipelines with real-world data


• Integrate AI models with APIs, backend systems, and enterprise data sources


• Work directly with real customers to:




• understand use cases


• deploy conversational AI solutions


• support implementation and adoption




• Build POVs (proof of value), demos, and prototypes to showcase product capabilities


• Translate business problems into working AI solutions


• Collaborate across sales, product, and engineering teams


• Operate at the intersection of sales and technology, supporting:




• client conversations


• solution positioning


• technical storytelling




• Continuously improve systems across:




• accuracy


• latency

What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX! 
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.