Call Center Officer (Banking - Up To 4k) - Part-Time

Role: Customer Service Officer - CCTR

Duration: 12 months contract – renewable based on client

Location: Jurong / Changi, Singapore

• Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.
• Ability to understand customers’ needs and provide appropriate solutions and attention
• Identify cross-sell opportunities during customer interaction
• Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
• Solicit customers’ feedback and identify problem trends for improvement actions

Working Hours: Rotational Shift, 9 hours work, 5-day work week (1 weekend and 1 weekday off)

Shift Allowance provided.