Remittance Investigation Analyst - Part-Time

Job summary
Perform maker function for Remittance Operations functions Prepare documents for Audit Reviews Ensure SLA is met and manage customer queries/feedback
Job seniority: entry level
Responsibilities
• Perform maker function for the Remittance Operations functions • Prepare documents for Audit Reviews • Work with the team to meet SLA • Manage customer queries/feedback/complaints • Monitor system availability and escalate issues • Participate in UAT/Projects
Requirements
• Accuracy and meticulousness • Proficiency in Microsoft Windows applications • Good communication and coordination skills • Ability to interact well with team members and customers • Resourcefulness and ability to multitask in a time-critical environment
Key Skills Needed
• Accuracy and meticulousness • Proficiency in Microsoft Windows applications • Good communication and coordination skills • Resourcefulness • Ability to multitask in a time-critical environment