[Shift Work] Bank Operations Officer (Up To $4,500) #BTS - Part-Time

Responsibilities

• Manage and review fraud alerts
• Support the Cards Authorisation function
• Provide 24/7 fraud monitoring support
• Perform preliminary investigations into suspected fraud or scam cases
• Analyze data from confirmed fraud cases
• Handling of lost reporting calls, Scam/Fraud reporting calls and merchant calls
• Monitor, analyze, and investigate fraud alerts
• Conduct transaction verification and customer confirmation calls
• Handle customer-reported cases of unauthorized or suspicious transactions
• Respond promptly to urgent requests from business units
• Assist with ad-hoc duties as assigned

Requirements

• Minimum 1 year of experience in the Banking & Finance industry

Interested applicants please email your resume to [email protected]
Megan Ng Su Ting (CEI: R23115059)
Recruit Express Pte Ltd
EA Licence No: 99C4599

*** We regret that only shortlisted candidates will be contacted.