Administrative Processing Officer (GOVT 12-Months Contract $3160) - Part-Time

Responsibilities

• Process Fee Assistance applications submitted by Student Care Centres
• Assess applications against scheme eligibility criteria and recommend suitable subsidy support and assistance duration
• Review and manage appeal cases from parents, Student Care Centre operators, social workers, and other relevant parties
• Process refunds for overpayments where required
• Use internal systems to process applications efficiently and accurately
• Ensure applications received are complete and follow up with stakeholders for missing information when necessary
• Maintain good understanding of scheme eligibility criteria and Standard Operating Procedures
• Support high volume case processing while ensuring accuracy and compliance
• Perform any other duties assigned by management

Requirements

• Degree holders.
• Strong analytical and assessment skills
• Able to evaluate applications against eligibility criteria accurately
• Comfortable managing high volume workloads in a fast-paced environment
• IT savvy and proficient in Microsoft Excel
• Able to learn and operate various systems effectively
• Good communication and stakeholder management skills
• Diligent, proactive, and able to multitask
• Able to work independently as well as in a team

Other Information

• Contract position
• Suitable for candidates with administrative, operations, claims processing, case processing, or application assessment experience

Interested applicants, apply now via MyCareersFuture.

Only Shortlisted candidates will be contacted.

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Mustika Jeilani (R26159703)

BGC Group Pte Ltd

EA Licence number: 05C3053