AI Operations & Business Intern - Part-Time

Company Overview

Nexus Bridge AI PTE. LTD. is a Singapore-based digital growth and AI solutions company helping local businesses improve customer acquisition and revenue through TikTok, AI tools, digital marketing, and cross-border projects with China.

Job Summary

Join Nexus Bridge AI as an AI Operations & Business Intern to support TikTok Shop merchant onboarding, coordinate projects, conduct AI-driven research, and assist business development in a dynamic startup environment.

Responsibilities

Merchant Operations

• Assist in setting up TikTok Shop and onboarding merchants to enable smooth platform integration
• Create and optimize product listings, vouchers, and store pages to enhance merchant visibility and sales
• Manage merchant account operations and support registration and onboarding processes

Project Coordination

• Follow up with merchants and customers to ensure timely communication and issue resolution
• Coordinate meetings, project schedules, and content-related activities including filming to support project delivery
• Liaise with clients, suppliers, and partners to facilitate collaboration and project progress

Administration & Documentation

• Prepare PowerPoint presentations to support proposals and client communications
• Assist in drafting proposals, quotations, and contracts to facilitate business agreements
• Maintain accurate project documentation and records for operational transparency
• Manage email correspondence and client follow-up to sustain engagement
• Support daily business administration tasks to ensure smooth operations

Research & AI Support

• Research TikTok platform updates, new features, and policies to inform business strategies
• Conduct competitor and market research to identify opportunities and threats
• Utilize ChatGPT and AI tools to support research, problem-solving, and business operations
• Investigate industry trends, business opportunities, and growth strategies to aid decision-making
• Assist in testing and implementing AI tools and automation workflows to improve efficiency

Business Support

• Support lead generation and prospecting activities to expand client base
• Research potential clients and industries to inform business development efforts
• Assist with business development projects to drive company growth
• Support daily operational activities to maintain business continuity

Required competencies and certifications

• Good spoken and written English communication skills to engage effectively with clients and team members
• Ability to communicate in spoken Mandarin to support bilingual client interactions
• Comfortable using ChatGPT and AI tools for research and problem-solving to enhance productivity
• Strong research and analytical skills to deliver actionable insights
• Organized, responsible, and proactive work approach to manage tasks independently
• Willingness to learn TikTok, AI, and digital marketing to adapt to evolving business needs
• Ability to work independently and find solutions to challenges

Preferred competencies and qualifications

• Experience using ChatGPT, Canva, or social media platforms to support content creation and research
• Basic knowledge of TikTok, Xiaohongshu, or digital marketing to contribute to marketing initiatives
• Background in Marketing, Business, Communications, or IT to complement role requirements

Other Information

• Location: Singapore (Hybrid Working Arrangement)
• Allowance: SGD 1,000 – SGD 1,500 per month
• Duration: 3 – 6 Months
• Working Hours: Monday – Friday, 10:00 AM – 7:00 PM

Flexible working arrangement available.