Customer Service & Admin Executive - Part-Time

Customer Service & Admin Executive ($2500- $3000/Month | 6-Months Contract)

We’re hiring a Customer Service & Admin Executive to support customer enquiries, event coordination, and smooth execution of training programmes. If you have experience in customer service, event support, and administrative coordination, this role could be a good fit for you.

📍 Nearest MRT: Redhill
🕘 Working Hours: Mon – Thurs: 8.30am – 6pm, Friday: 8.30am – 5.30pm
💰 Salary: $2500 - $3000/Month

What You’ll Be Doing:

• Provide customer service, course administration, and logistics support for courses, assessments, events, and related programmes, ensuring smooth day-to-day operations.
• Attend to learner and organization enquiries via phone calls, emails, and walk-in requests while ensuring a positive customer experience.
• Manage and process course enrolment applications, including supporting learners throughout their programme journey.
• Work closely with Programme Managers to coordinate the smooth delivery of assigned courses and events.
• Handle administrative matters including invoice follow-ups, outstanding payments, refunds, appeals, and waiver requests.
• Provide operational support for daily class activities and perform other duties asassigned.

Requirements:

• Minimum Diploma holder.
• Minimum1 year of experience in administration or event management.
• Customer-focused with strong communication and interpersonal skills, along with good written communication abilities.
• Able to multitask, priorities tasks effectively, and manage responsibilities in an organized and systematic manner.
• Proactive, self-driven, and resourceful with strong problem-solving abilities.
• Detail-oriented and meticulous, with the ability to maintain accuracy in administrative tasks.
• Proficient in Microsoft Office applications, including Word and Excel.

Interested candidates can apply now via My Careers Future.

We regret to inform that only shortlisted candidates will be informed.

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Olga Vallentine Sebastian
BGC Group Pte Ltd (Outsourcing)
EA: 05C3053