Customer Service Exec (6 Months, Entry Level, Up To $3,800)) - Part-Time

• US MNC in Tuas area
• 5 days work week
• 1 year contract with full benefits

Responsibilities

• Track and review all incoming orders, ensuring that all technical and commercial details are correct for order processing.
• Process all orders timely and accurately into the ERP system.
• Coordinate with all internal and external stakeholders to ensure the smooth execution of orders.
• Expedite orders to meet customers requirements.
• Acknowledge customers orders timely and ensure a high level of responsiveness to customers requests.
• Review all backlog orders on hand and proactively escalate potential late orders to stakeholders/higher management to mitigate risks on late deliveries or non-performance.
• Forecast all backlog orders and ensure monthly forecast targets are met.
• Respond to all customers enquiries timely.
• Handle, manage and escalate customers complaints and escalation.
• Work with sales closely to manage customers accounts.
• Feedback on customers needs and requests.
• Work with customers on their credit hold issues to clear roadblocks for shipments release and delivery.
• Comply to company rules and policies on all businesses (Trade and Intercompany)
• Ensure all record retention.
• Prepare presentations and participate in business meetings.

Requirements

• Diploma / bachelors degree in supply chain / Logistics, Business Administration or equivalent
• At least 3 years relevant working experience in a manufacturing environment
• Microsoft Office and ERP System

We regret that only shortlisted candidates will be notified.

Kindly email your resume in a detailed Word format to che••••••••••@peopleprofilers.com

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building, Singapore 049705

Tel: 69•• •744

Posting Personnel: Ding Xin Er

EA Licence Number: 02C4944

Registration Number: R22106669