Handle customer enquiries via digital channels (webforms and live chat).
Provide prompt and accurate resolutions while meeting service KPIs.
Assist customers with billing enquiries, account opening/closure, high consumption cases, and bill adjustments.
Process payment arrangements, including instalment plans, payment deferments, and related requests.
Maintain accurate records and follow up on customer cases where required.
Support daily operations and perform other administrative duties as assigned.
Interested applicants may email resume to [email protected]
Chooi Kelly (CEI Registration No: R25136207)
Recruit Express Pte Ltd (EA: 99C4599)
We regret only shortlisted candidates will be contacted
RECRUIT EXPRESS PTE LTD
Established since 1996, Recruit Express has emerged as the leading staffing solutions provider that has set a proven track record for matching the right people to the right organization within the shortest time. With our vast network of resources, extensive databases and defined recruitment proce...
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