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Customer Service Support - Part-Time

salary Salary :

$2,500 - 3,000 monthly

icon briefcase Job Type : Part-Time

Number of Applicants

 : 

000+

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Job Description - Customer Service Support - Part-Time

Designation : Customer Service Support

Working Hours : Monday to Friday: 8:00 AM – 5:30 PM (OT Available on Saturdays)

Location : Raffles

Job Description:

  • Support the Lead Solemniser (LS) with queue management and administrative duties to ensure the smooth conduct of ceremonies.
  • Assist couples and guests during solemnisation appointments, including registration, witness updates, and reprinting of ceremonial certificates via self-service kiosks.
  • Guide and direct guests after their solemnisation to maintain an orderly waiting area and smooth visitor flow.
  • Monitor self-service kiosks and provide basic technical assistance when required.
  • Handle simple customer enquiries, verify supporting documents for completeness and accuracy, and escalate complex cases to the appropriate channels.
  • Assist counter staff with document verification processes, including assessing couples' language proficiency based on provided guidelines.
  • Perform general administrative duties such as setting up and closing solemnisation rooms and kiosks, preparing simple reports, and supporting daily operations.
  • Carry out other related administrative tasks as assigned.
Original job Customer Service Support - Part-Time posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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