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Ensure the accuracy, completeness, and consistency of customer data within the system by performing regular data cleansing, and validation checks. Ensure proper data entry protocols, duplication control, and timely updates, to support reliable reporting and effective decision-making.
Assist and optimize end-to-end customer service and sales workflows to improve efficiency, responsiveness, and overall customer experience. Assist sales manager to identify gaps and implement best practices, standard operating procedures (SOPs).
Assist and coordinate customer engagement by ensuring timely, accurate, and communication throughout the sales cycle. Support quotation process by standardizing templates, improving turnaround time, and ensuring pricing accuracy in agreement and alignment with customer requirements.
SINGAPORE TEST SERVICES PRIVATE LIMITED
Singapore Test Services Pte Ltd (STS) is a leading provider of one-stop accredited test, inspection, certification, calibration and training services for more than 30 years. Helping customers meet their quality, maintenance, environment, health and safety compliance requirements, STS emphasises...
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