Executive, Acquisition & Fulfilment, Corporate Sales (6 Months Contract) - Part-Time

*Please note that this is a 6 months contract for the purpose of maternity leave cover.

• Support the Corporate SME + Enterprise Sales Teams’ in day-to-day administrative tasks.
• Provide customer service by managing enquiries from internal and external mailboxes
• Help troubleshoot problems with customers’ registrations, customers’ accounts and billing issues.
• Support the Finance and Sales Team to follow-up on corporate customers’ outstanding payments.
• Corporate registration of courses and send confirmation letter to companies.
• Check registration forms for courses before registration.
• Submit invoices to companies for billing
• Submit manual billing for exam fees / transfer fees and generate credit notes to cancel invoice and refund.
• Transfer trainees for rescheduled course dates, replacements, and cancellation requests from trainees.
• Update trainee details in Training Management System.
• Prepare and send scheduled and/or ad-hoc post-reg reports/requests to customers.
• Act on all necessary tasks to fulfil accurate and complete assigned corporate pre- and post-registrations duties; including but not limited to the tasks mentioned above.

Requirements:

• Minimum Diploma holder
• Good time management and interpersonal skills
• Excellent verbal and written communication.
• Meticulous and pays attention to details.
• Experience with Microsoft Office tools like Microsoft Word and Microsoft Excel.